Free while we build it with you.
per seat, per branch,
per anything
Everything is included.
There is no feature tier and nothing held back for a bigger plan. There’s one Custavox, and beta partners get all of it.
Bring in everything you already collect
Reviews, surveys, complaints, exit interviews. Whatever you have, in whatever shape it's in.
- Unlimited feedback, from as many sources as you have
- Upload spreadsheets and exports, many files at once, attributed per branch
- Account numbers, balances and Social Security numbers are refused at the door
- No core integration, and nothing for IT to stand up
- Correct any classification by hand, and your correction sticks
See what it actually means
Every piece of feedback tied to the branch, team, system or person it's really about.
- Scorecards for every branch, team, person, system, product and touchpoint
- Heat matrices across your whole footprint, and CSV out of any table
- Your org chart and your handoffs, described by the people who do the work
- You set what each product is worth, so the dollars are yours and not ours
Keep the customers you have
The Retention board: what's driving people away, priced, and handed to someone who can fix it.
- Opportunities built from real feedback, not a wish list
- Every card costed, owned, and carrying the evidence behind it
- Track each one from open to resolved as new feedback lands
- Resolve one and we measure whether the fix actually held
- Tell the AI when it got something wrong, and the correction is recorded
Find the ones you're missing
The other half of listening: where the next relationship is, and who on your team deserves to hear about it.
- A Growth board reading every comment for cross-sell, competitor mentions, life events, referrals and product requests
- Shoutouts: when a customer praises someone by name, the AI drafts the email
- Their exact words, with the source and the date, and the right manager copied
- A person reads it, edits anything, and sends it. Nothing goes out on its own
What you’re actually signing up for.
Free isn’t the reason to do this. Nobody picks software because it costs nothing. Here is the real reason.
You shape it
You're not customer four thousand filing a feature request. What you tell us changes what gets built, usually that week. Several things in the product exist because a banker said the last version was wrong.
We do the setup
We build your org structure with you and load your first file together. You are not project-managing a rollout, and there is nothing for IT to host, provision or approve.
Nothing to lose
No card, no contract, no notice period. Export everything or delete your institution yourself, whenever you want, without asking us. We won't use your name publicly without your written permission.
And what we want back.
A beta only works if both sides are straight about the deal, so here is ours.
Your real feedback, not a sandbox. Custavox is only useful against what your customers actually said. A test file tells neither of us anything.
Your honest reaction when we get it wrong. Especially then. The AI will mislabel something, and we would rather hear it from you bluntly than find it in six months.
Thirty minutes now and then. Not a steering committee. An occasional call to hear what's working and what's annoying you.
That’s the whole arrangement. You can stop at any time, take your data with you, and we won’t name you as a customer unless you tell us we can.
Book a demo.
Thirty minutes with the founder. We’ll walk through Custavox using example data from a fictional community bank, show you exactly how it works, and answer whatever you want to ask.
Prefer to just talk it through? Call (515) 460-4911